Terms and Conditions

Last Updated: December 15, 2024

1. Introduction

Welcome to The Vaault of Scents. By accessing or using our website thevaaultofscents.com, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase.

2. General

These Terms & Conditions govern your use of the website and services provided by The Vaault of Scents, a proprietorship owned and operated by Dhruv Paresh Shah. By using our website, you agree to these terms in full.

3. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age, or
  • You are accessing the website under the supervision of a parent or legal guardian.

4. Products & Descriptions

We specialize in the sale of perfumes. All product descriptions, images, and pricing are displayed to the best of our accuracy. However, minor variations in packaging, color, or appearance may occur due to screen settings or manufacturing updates.

5. Pricing & Payments

  • All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
  • Payments are processed securely through third-party payment gateways such as Razorpay.
  • The Vaault of Scents reserves the right to modify product prices at any time without prior notice.

6. Order Acceptance & Cancellation

  • An order is considered confirmed only after successful payment.
  • We reserve the right to cancel or refuse any order due to reasons including but not limited to stock unavailability, pricing errors, or suspected fraudulent activity.
  • Customers may request cancellation before dispatch by contacting customer support.

7. Shipping & Delivery

Shipping and delivery timelines are outlined in our Shipping Policy, which forms an integral part of these Terms & Conditions.

8. Returns, Refunds & Replacements

Returns and refunds are governed by our Return / Refund Policy. Due to hygiene and safety reasons, opened or used perfumes are non-returnable.

9. Intellectual Property

All content on this website, including text, images, logos, graphics, and designs, is the intellectual property of The Vaault of Scents and may not be copied, reproduced, or used without prior written permission.

10. User Conduct

You agree not to:

  • Misuse the website
  • Attempt unauthorized access to systems
  • Engage in activities that harm the website or other users

Any such activity may result in legal action.

11. Limitation of Liability

The Vaault of Scents shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

12. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of courts in Valsad, Gujarat.

13. Changes to Terms

The Vaault of Scents reserves the right to modify these Terms & Conditions at any time. Continued use of the website constitutes acceptance of the updated terms.

Contact Information

The Vaault of Scents

5th Floor, Flat No B-504, Raj Residency 2

Haria Hospital Road, Balitha, Near Patel Samaj Wadi

Valsad, Gujarat – 396191

India

Email: info@thevaaultofscents.com

Support Hours: Mon–Sat, 10 AM – 6 PM IST