Privacy Policy

1. Introduction

At The Vaault of Scents, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from thevaaultofscents.com.

2. Information We Collect

We may collect the following information when you use our website:

• Name, billing address, shipping address
• Email address and phone number
• Payment details (processed securely via third-party payment gateways)
• IP address, browser type, and device information

3. How We Use Your Information

Your information is used to:

• Process and fulfill orders
• Communicate order updates and support responses
• Improve our website, products, and customer experience
• Prevent fraud and unauthorized transactions
• Comply with legal and regulatory requirements

4. Payment Information

We do not store your card or payment details. All payments are securely processed through trusted third-party payment gateways such as Razorpay, which follow industry-standard security protocols.

5. Sharing of Information

We do not sell or rent your personal data. Information may be shared only with:

• Payment gateway providers
• Shipping and logistics partners
• Legal or regulatory authorities if required by law

6. Cookies & Tracking Technologies

Our website may use cookies to enhance user experience, analyze traffic, and improve functionality. You may choose to disable cookies through your browser settings.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure.

8. Your Rights

You have the right to:

• Request access to your personal data
• Request correction or deletion of your information
• Withdraw consent for marketing communications

To exercise these rights, contact us using the details below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

The Vaault of Scents reserves the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting on the website.